Support and Maintenance
Exesmart provides comprehensive software support services for organizations all year round. These services cover a range of activities, including troubleshooting application issues, conducting routine maintenance tasks, transferring data, installing program updates, and performing regular system checks. Additionally, Exesmart commits to establishing a specialized call center facility for the project, offering support, service, and helpdesk functions to its clients.
The system has a smart update mechanism to get the updates and patches from Exesmart servers and install automatically.
Our response time is according escalation procedures and quality assured to ISO standard and ensure faults are rectified within the defined time-scale
We help you to run first month payroll with this software with no cost.
Also we provide Special support on implementation & training. And this system is
100% developed by Sri Lankan software developers to match Sri Lanka’s customized payroll requirements.